4 reasons why Covid-19 is making us vulnerable to social engineering cybercrimes


Understand why we’re being duped to protect your business

Business security is at risk due to the disturbance caused by lockdown and new ways of working. Cyber criminals are taking advantage of our natural responses to this disruption.

Understand these four ways in which criminals use social engineering to drive behaviour so you and your team are less likely to fall victim and endanger your personal or business security.


We make worse decisions when stressed or under time pressure. That’s a situation that many people find themselves in at the moment as they wrestle with business and personal demands. Cybercriminals take advantage of this and crank up the pressure further, hoping it will prompt a misjudgement.

If an email provides a strict deadline for performing an action then alarm bells should be ringing. Take a moment to independently verify if the message is genuine.


It may be hard to accept, but the fact is that we are easily swayed by authority. Indeed, we tend to comply with authority rather than follow our conscience.

Phishers take advantage of this by sending emails that appear to come from a source of authority, often using urgency and fear to further prompt people into making a mistake and exposing themselves to fraud or a data breach. Again, take time to verify that an email or text is genuine, even if it appears to come from a senior colleague or an organisation like the government, NHS or HMRC.


We all like gifts, offers and good deals. That’s why we struggle to ignore email attachments that promise potential rewards. Phishing emails often dangle a financial reward of some kind if you click a link or enter login information.

If a message offers you something that seems to good to be true, it probably is. If in any doubt then press delete.


We tend to be loss-adverse and will seek to avoid a negative consequence whenever possible, even if it’s not in our long term interest to do so. Scaring recipients is a common tactic in phishing emails. Any message that threatens you with negative consequences or punishment should be treated with suspicion.

This advice was taken from a recent webinar on building business resilience. Visit the Eagle Labs event site to see a full list of events designed to help support businesses during the current disruption.

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