How Covid changed law firm and client engagement

Follow us on: Follow us on Twitter Follow us on Linkedin Subscribe to YouTube

There is a “real opportunity” to keep effecting change for the better in the legal sector through innovation, says Siân Ashton, Client Service Transformation Partner at TLT.

In this video Ashton explains the different ways Covid has forced firms to adapt how they engage with their clients, whether the changes are here to stay and why they are for the better. She also discusses why private practice law firms are not being as forward-thinking as they think they are and how TLT is taking a different approach.





Barclays (including its employees, Directors and agents) accepts no responsibility and shall have no liability in contract, tort or otherwise to any person in connection with this content or the use of or reliance on any information or data set out in this content unless it expressly agrees otherwise in writing. It does not constitute an offer to sell or buy any security, investment, financial product or service and does not constitute investment, professional, legal or tax advice, or a recommendation with respect to any securities or financial instruments.

The information, statements and opinions contained in this content are of a general nature only and do not take into account your individual circumstances including any laws, policies, procedures or practices you, or your employer or businesses may have or be subject to. Although the statements of fact on this page have been obtained from and are based upon sources that Barclays believes to be reliable, Barclays does not guarantee their accuracy or completeness.

Share this page

Go back to the top of the page