Eagle Labs
Return to Work



As you know, we’ve introduced a number of changes at our spaces to help you and your teams feel safe while at your Lab.

Here’s Sam with a quick reminder to some of the change we’ve made.




As requested, we do need to know when and who from your team will be returning to the Lab so that we can ensure we’re meeting the latest Government guidance, so please let your Ecosystem Manager have these details as soon as possible.

We’ve also updated your membership agreement to include the Eagle Labs Site Return Policy set out below. By returning to the Lab, you are agreeing to comply with these terms that have been designed to help protect you and the welfare of all our members and colleagues.

Eagle Labs Site Return Policy

In line with our workplace safety standards, we have added the following terms to our membership agreement with you for you to follow. You must now comply with the following policy pursuant to your membership agreement:

Important Notice:

The following Policy has been put in place as part of your membership agreement.

  • By attending any Eagle Lab site, you agree to comply with, and ensure all your personnel and guests comply with this Policy
  • As members of Eagle Labs, you are responsible for ensuring that you, your personnel and any guests follow this Policy.
  • In addition, you should continue to stay up-to-date with Government policy, and must continue to act in accordance with the latest guidance when attending any Eagle Lab (found at the GOV.UK website).
  • Failure to adhere to this Policy may result in restriction of your access to Eagle Lab sites and/or termination of your membership, at Eagle Labs sole discretion.

Measures to follow:

  1. Before Returning to the Lab, please ensure you have had a conversation with your Labs Team so we can ensure capacity can be managed in line with Social Distancing requirements. Please also follow the working from guidance at the bottom of this Policy.
  2. Continue to follow Social Distancing guidelines in all parts of the site, including access points and car parks, as defined by the Government advice ( Floor markings and signage on-site will help you to do this and give you practical information on how to stay safe.
  3. Regularly wash hands and sanitise according to Government advice. Hand sanitiser and soap will be available on-site for your use.
  4. You must notify your Ecosystem Manager or on-site Lab team as soon as you or someone in your household becomes unwell or experiences any symptoms of COVID-19. We ask that you leave the Eagle Labs premises immediately and contact NHS 111 for further guidance.
  5. Barclays require that you must self-isolate for 14 days if you or someone in your household become unwell or experience any symptoms of COVID-19, and not return to labs until all symptoms are fully clear. If you are unsure, contact NHS 111 for further guidance.
  6. If you are classed as Vulnerable or Shielded person, or a carer for a Vulnerable / Shielded person, we recommend you continue to follow Government advice.
  7. Please consider other Residents and your surroundings when using the communal areas (including breakout spaces, restrooms, kitchens and access points) to ensure you can maintain Social Distancing. Please avoid touching surfaces and ensure spaces are kept as clean as possible. Anti-bacterial wipes will be made available for your use. Please also help us to keep the site clean and safer by limiting your movement around the site where possible.
  8. Until further notice and to help keep our residents safe in line with Social Distancing guidelines, your visitors must be booked with the Lab Team at least 24 hours ahead of their visit. This will allow us to manage capacity and ensure there is enough space to maintain Social Distancing. Please note, children are not allowed in any of our Labs until further notice.
  9. Occupancy within all private offices may be reduced to ensure we can operate in line with Government guidance on Social Distancing. Your Ecosystem / Lab Manager will be in touch to advise you on your individual circumstances and options.
  10. We will assign you a dedicated desk each day – you should only use this desk when on site. Small changes can make a big difference to reduce risk – such as not sharing equipment (e.g. pens, staplers etc.) 
  11. Avoid use of lifts on premises where possible, using stairs instead (remembering to wash your hands after using handrails / doors). Where lifts must be used, capacity must be reduced following your site guidelines so that Social Distancing is maintained.
  12. We ask for only essential goods to be delivered to sites. Please only handle your own post and dispose of envelopes / packaging immediately after opening and wash hands thoroughly afterwards. Goods received should be disinfected with antiviral wipes or other suitable cleaning materials before being opened.
  13. We will supply disposable cutlery and cups for use on-site, to be used instead of metal cutlery / mugs / crockery. They are then to be disposed of in the bins provided. We will also be providing single-serve sachets of salt / pepper / milk for your convenience. You must wipe down all food packaging and wash your hands before eating.
  14. Any external food deliveries must be collected outside the premises.
  15. You are responsible for the cleaning of your personal equipment (keyboards, desktop equipment etc.) - Anti-bacterial wipes will be made available for you use. Please ensure your desks / offices are clean and clear to enable our cleaners to work around your equipment.
  16. When using equipment (coffee machines, printers, conference phones) wash your hands thoroughly before and after use. Maker Space equipment must only be used if you have been trained to do so and signed off by an Eagle Labs Engineer.
  17. If, due to the ongoing crisis or otherwise, Barclays deems that it and/or its partners are unable to staff an Eagle Lab site appropriately, then it may elect (at its discretion) to close or restrict access (and/or services) at such site for a period of time, in which case Barclays will seek to notify any members that may be affected as soon as reasonably practicable.
  18. We recommend you wear a face covering when moving around the site. Wearing masks is important in all communal areas and lifts, and particularly where social distancing guidelines cannot be maintained, but is not required when at your desk or in a meeting room. Members who meet the exception criteria set by Government will not be expected to wear a face covering so please do let us know if this applies to you.

Working from home guidance:

As a reminder, the updated Government guidance on working from home is here and here and states:
In England:

"Working from home

To help contain the virus, office workers who can work effectively from home should do so over the winter. Where an employer, in consultation with their employee, judges an employee can carry out their normal duties from home they should do so. Public sector employees working in essential services, including education settings, should continue to go into work where necessary. Anyone else who cannot work from home should go to their place of work. The risk of transmission can be substantially reduced if COVID-19 secure guidelines are followed closely. Extra consideration should be given to those people at higher risk."

Rest of UK - The position in Wales, Northern Ireland and Scotland remains that people should work from home if they can:

Northern Ireland

"Stay at home.  Carefully follow the strict physical distancing measures put in place by your employer. This includes:

  • working from home where possible
  • using phone, email and teleconferencing to stay in touch”


"3. Help staff to work from home whenever possible

The most effective way to minimise exposure to coronavirus is to enable some or all of your staff to work from home, some or all of their time. There is an expectation that employers should be as flexible as possible and make adjustments wherever that is possible. This may include issuing staff with laptops or mobile phones and facilitating communication with all.”


“Organisations should make every reasonable effort to make working from home the default position. Where a worker can perform their work from home, they should continue to do so.”

Nicola Sturgeon also re-emphasised the need to work from home where practical in a statement recently:

“Firstly, everyone who can work from home, should work from home.  That has, of course, been the Scottish Government advice throughout, but we are reinforcing and underlining it today.
To employers, if you have encouraged workers back to the office who could be working from home, please rethink that now.
We know not everyone wants to work from home – and we know it has an impact on our town and city centres - but with the virus on the rise again, home working limits the numbers of people on public transport and limits the numbers of people gathering together for lengthy prolonged periods indoors. That is why it is so important.
Now we want employers to comply with this advice voluntarily as indeed the vast majority do. But we want to be clear today that if necessary we will put a legal duty on businesses to allow home working where possible.”

In light of the Government guidance, we are asking you to review your working arrangements and consider whether your employees who use the site, can carry out their normal role effectively whilst working from home. We ask that your employees not remain on site solely because it is more convenient for them to work from the site, however please factor into your decision making personal situations and/or wellbeing.

We ask where your employees need to remain on site, you should consider whether:

  1. your employees’ time on site should be reduced; and

  2. the component of your employees’ role that requires on-site attendance can be carried out by a smaller group of people where normally it would be carried out by a larger group.

As a quick recap, we’ve introduced: 

  • enhanced cleaning and hygiene throughout the Lab - especially in communal areas such as the kitchen and bathrooms
  • social distancing throughout the space
  • pre-allocated seating in all co-working areas
  • increased sanitisation equipment for your regular use
  • clear on-site signage and instructions

We’re here to answer any of your questions so please do reach out to your Ecosystem Manager or Lab team and we’ll do our best to help you.

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