As a relatively new member of the Eagle Labs team, I love hearing the stories from my colleagues across the country of how the businesses they are supporting are growing and the contribution they are personally making to our members and their businesses. But it’s only by speaking to the businesses directly, that I am able to get a true view of their experience with us. So I am making it my business to get around to as many of our members, past and present, that I can.
It was when Nathan attended a networking event in Bournemouth, that he heard about Eagle Labs. After speaking to a fellow networker about the availability of local meeting spaces, he decided to hold a client meeting at the Bournemouth Lab. The client’s reaction of “Wow, your office is just like Google!” was the deciding factor to base Dorset Creative at the Lab. While initially, the move meant a significant increase in their outgoings, Nathan and Rowena credit the Lab as a key contributor to their growth, since being based at the Lab gave them the confidence to build their company’s vision and they were able to host more clients than they had done previously, in an environment which was complementary to the ‘professional, hi-tech creatives’ image they wanted to portray for the company.
Nathan and Rowena fondly recall collaborating with Lab Engineer, Sharon, to run focus groups with local schoolchildren to get their feedback on a new app concept they had created. Sharon played key part in the icebreaker activity for that day, which involved getting the group engaged by interacting with some equipment in the Lab’s Maker Space. Rowena and Nathan agree that the relationships with the staff at the Lab made a difference to them - something as simple as popping their head in the office to ask how they were, and keeping up with their progress and ideas, made it easy to ask them for opinions and to facilitate new introductions. The diversity of events held at the Lab provided exposure for their business as well as for them personally, in particular an ‘Ask the Expert’ session about tax credits has potentially led them to save thousands of pounds.
I wish Dorset Creative all the best for what is set to be an exciting year ahead. I can’t wait to see the grand reveal of their new space and while they are no longer based at the Bournemouth Lab, they will always be part of the Lab family and so I look forward to them coming back to the Lab to share their journey with our new members.
Holly Roberts, Bournemouth Eagle Lab Manager